You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Byrd Automotive:
I was very impressed today with Byrd Automotive! Growing up a mechanic's daughter, I like to choose places like this for my vehicle maintenance needs/ oil changes instead of other places like Jiffy Lube. My parents have owned a successful automotive shop for 30 years, so I've had plenty experience with what kind of service you should get when taking your car in. My experience today was nothing short of great. I went to Byrd Automotive for an oil change on my lunch break. Was in and out in an hour. Mike was friendly and welcoming. The waiting area was very comfortable... I could have taken a nap on the couch. Paid $50 for an oil change, which was $30 less than what I've been charged at Jiffy Lube in the past. Not only was it cheaper, I wasn't pressured into additional services that I didn't need like I have been at other places in the past. Just an oil change, in and out in no time at all. I highly recommend Byrd Automotive! I will be back in the future!MaKailey H.
John and James did an outstanding job. The previous shop I took my car to took 5 days just to run a basic diagnostic, only to tell me they needed to run more costly tests, and never even looked at the second issue I asked them to look at. I brought my car in Monday morning, and they had the issues diagnosed, worked with the CarMax warranty people to figure out what was covered, and had a firm quote for me by the next morning. Only took a total of four days, to get the check engine light issue, and the front and rear suspension issues fixed. Worth the drive. Great work.David S.
My starter went out and I originally took my car to a local 'big name' auto shop. They quoted me a price that I thought was a bit steep. So I called around to get other quotes and my research started with Byrd Automotive since I had been there a few times before since it is close to my office and had a good experience. Sure enough, they quoted me over $200 CHEAPER than the other shop and didn't try to up sell me on anything. The whole experience was great @ Byrd. John was very helpful and kept in communication with me the whole time. Also, they have a "shop dog" named Honey and she's the best thing ever.Ashley G.
Commuting to the Woodlands from Richmond is bad enough but have an engine light pop up on your way to work is not ideal. The guys got me in and out same day which I really appreciated seeing as I had quite the ride home. Found them on yelp and was pleased to get an honest, fair, and quality deal faster than anywhere else.Michael F.
I've been taking my 89 bronco here the past 1.5 years and will continue to take it and whatever other vehicle. I've been probably coming in almost every 2-3 months getting work done on this fixer upper and these guys are always so kind and always ready for me to bring my car in! Their prices are fair. I trust these guys with my bronco forever and ever, as long as they'll have me. I'm also super impressed with my car getting fixed and the complimentary car wash. So kind!!! plus the shop dog , Honey, just a ridiculously cute addition to the experience. 12/10 recommend to everyone.Nadine B.